This policy is issued in accordance with applicable Indian laws and regulations, including the Consumer Protection Act, 2019 and rules framed thereunder.

KUTCHMIRI reserves the right to modify, amend, or update this Returns, Refunds, Exchange, and Cancellation Policy at any time without prior notice. Any changes shall be effective immediately upon being posted on the website.

All decisions regarding returns, refunds, exchanges, cancellations, and issuance of credit notes shall be final and binding at the sole discretion of KUTCHMIRI, subject to applicable law.

KUTCHMIRI shall not be liable for:

• Delays or failures caused by events beyond reasonable control, including but not limited to courier delays, natural calamities, strikes, lockdowns, governmental actions, or force majeure events.
• Minor variations in color, texture, weave, embroidery, or appearance of handcrafted products, which are inherent to artisanal and handmade items.

By placing an order on www.kutchmiri.in, the customer acknowledges that they have read, understood, and agreed to the terms and conditions of this policy.